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How Germano De Sousa achieved compliance and enhanced patient services with Webcapsule

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Pedro Almeida d’Eça
COO at Yomoc, external digital Agency
Germano De Sousa is a prominent medical diagnostics and pathology group in Portugal, operating over 22 laboratories across the country. With a longstanding commitment to providing top-tier healthcare services, Germano De Sousa faced the challenge of aligning their IT infrastructure with stringent European regulations for managing health data.

The Challenge: Ensuring Compliance with European Health Data Regulations

To meet these requirements, Pedro Almeida d’Eça, COO of Yomoc—a digital agency that has managed part of Germano De Sousa’s IT for nearly 20 years—sought out Webcapsule. The mission was to ensure their proprietary patient management software, which handles the input of sensitive information and the distribution of test results to patients via PDF and email, was fully compliant with European Union health data regulations.

The Webcapsule Solution

Webcapsule, leveraging its advanced engineering platform, provided the tools and expertise needed to bring Germano De Sousa’s IT infrastructure into compliance. The platform facilitated the secure handling of sensitive patient data and enabled the efficient distribution of test results with AI, all while maintaining strict adherence to European directives.

By integrating a suite of best-in-class services, including robust data security protocols and seamless deployment processes, Webcapsule ensured that Germano De Sousa could confidently continue to operate and expand their services. The platform not only addressed immediate compliance needs but also positioned the group for ongoing improvements in patient service delivery.

Results: Rapid Compliance and Continued Service Enhancement

With Webcapsule's support, Germano De Sousa successfully achieved regulatory compliance in record time. The group now operates with greater confidence, knowing their IT infrastructure is secure and fully aligned with European health data standards. This has also allowed them to focus on the continuous improvement of their patient services, ensuring a smoother onboarding process for new patients.